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Commonsense Direct and Digital Marketing

Autor Drayton Bird
en Limba Engleză Paperback – 2 iun 2007
Drayton Bird's Commonsense Direct and Digital Marketing needs no introduction to marketers and direct marketers. It is not only seen as the authority on direct marketing execution, but is also widely appreciated for its engaging, non-nonsense style. The latest edition takes the book into new territory -- the field of digital marketing. It gives the marketer the tools, techniques and structures needed to produce effective and profitable marketing across the direct marketing spectrum, from simple letter to focused web-based campaigns. For anyone involved in direct marketing, this book provides not just the structure for success but also an energizing insight into the techniques behind some of the world's most successful direct marketing campaigns.
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Specificații

ISBN-13: 9780749447601
ISBN-10: 0749447605
Pagini: 448
Ilustrații: illustrations, photos
Dimensiuni: 190 x 246 x 23 mm
Greutate: 0.97 kg
Ediția:5th edition. 25th anniversary edition.
Editura: Kogan Page
Locul publicării:United Kingdom

Public țintă

Academic/professional/technical: Undergraduate. Academic/professional/technical: Postgraduate. Academic/professional/technical: Research and professional

Cuprins

CHAPTER 1  Beginnings                                                                                               
The amateur approach                                                                                          
The difficult approach                                                                                            
Some valuable discoveries                                                                                   
The mysterious rise of direct marketing                                                                
A paradox                                                                                                              
Your timing is good                                                                                                
To make learning easier                                                                                        
 
CHAPTER 2  The Three Graces of Direct Marketing                                                 
Short-term thinking                                                                                                
To make and keep a customer                                                                             
What is direct marketing?                                                                                      
The Three Graces of direct marketing                                                                  
How your customer is changing                                                                            
Controllability: an important benefit                                                                       
Giving your customer a better service                                                                  
The spiral of prosperity                                                                                          
 
CHAPTER 3  Direct Marketing Can Do More Than You Think                                 
What can you sell?                                                                                                
The role of direct marketing                                                                                  
Five major objectives of direct marketers ...                                                         
... And four ways to achieve them                                                                        
Which names are best?                                                                                         
 
CHAPTER 4  How to Get Started                                                                                  
Does your business have a continuing relationship built in?                                 
Sales-force help                                                                                                    
Some pertinent questions                                                                                      
Use your names                                                                                                    
Retail problems                                                                                                      
The key to profit                                                                                                    
Employers and shareholders                                                                                 
Who complains?                                                                                                    
What mail order teaches                                                                                       
Three major errors                                                                                                 
What should you sell?                                                                                            
Can you offer a good deal?                                                                                   
Ask your customers                                                                                              
How does it compare?                                                                                          
Pay the right price                                                                                                 
Don’t over order                                                                                                     
Where to look                                                                                                        
 
CHAPTER 5  Positioning and Other Mysteries Explained                                         
Sound advice on boasting                                                                                     
Would a salesperson do this?                                                                                
Added value                                                                                                           
Unique selling proposition                                                                                      
Positioning: today’s theory                                                                                     
Changing the rules                                                                                                 
General advertising and positioning                                                                      
 
CHAPTER 6  How to Plan Well                                                                                      
Eleven steps to success                                                                                        
Five questions you must answer                                                                           
Keep in touch                                                                                                         
How to understand your customers better                                                            
Who knows where or when?                                                                                 
Where your money will do most good                                                                   
 
CHAPTER 7  Media: A Different, More Flexible Approach                                        
What is your purpose?                                                                                           
Five major differences                                                                                          
The media recipe                                                                                                   
Timing critical                                                                                                        
The eight traditional media at your disposal                                                          
Other media                                                                                                           
Interactive, personalised media                                                                             
Successful media selection                                                                                   
Proven principles of negotiation                                                                            
Ten good deals                                                                                                      
 
CHAPTER 8  Digital Marketing: The Internet and E-mail                                           
Getting it right from the start – seven things you must ask yourself about
  your site                                                                                                               
A–Z of building and managing a website                                                              
You have a fantastic site – what next?                                                                 
Don’t be bamboozled: commonsense online techniques                                      
How your traffic helps improve your aim                                                              
Just a reminder: it’s accelerated direct marketing                                                
Whose website is it anyway?                                                                                
What’s making money – and why                                                                         
An extraordinary, rare opportunity                                                                        
 
CHAPTER 9  Your Greatest Asset                                                                                
The value of a name                                                                                             
The relative importance of the list                                                                         
Twelve criteria for evaluating lists                                                                         
Your database and how to build it                                                                         
Where to find the best new customers                                                                  
Lifestyle databases                                                                                                
Compiled lists                                                                                                        
Jon Epstein’s Il desiderata                                                                                     
 
CHAPTER 10  Where Ideas Come From and How to Express Them Persuasively
The birth of an idea                                                                                                
Getting organised                                                                                                  
Context is everything                                                                                             
Nationalities and social groups                                                                              
Media vary; principles don’t                                                                                   
How to build conviction                                                                                         
The nuts and bolts of good creative copy                                                             
Creativity in action                                                                                                 
Two secret ingredients                                                                                          
 
CHAPTER 11  How to Make Your Creative Work Virtually Foolproof                      
Twenty-five pointers before you write a word or sketch a layout                         
Planning your creative treatment                                                                          
Eleven uncreative (but tested) ways to make your layout work harder               
Thirteen attention-grabbers                                                                                   
Tricks and techniques that keep people reading                                                   
Charity advertising: a special case                                                                        
What to watch for in broadcast                                                                             
Now that you think it’s perfect have you forgotten anything?                               
CHAPTER 12  How to Test – and Evaluate Your Results                                          
Testing: the first duty                                                                                             
Thirteen ways you can learn by testing                                                                 
A fair test?                                                                                                             
A true and proper record                                                                                       
What testing achieved for me                                                                               
 
CHAPTER 13  Testing Versus Research – and Other Matters                                  
Tests that gained an account                                                                                
Two laws of testing                                                                                                
Startling results                                                                                                      
Nine testing opportunities                                                                                      
How much should you test? And when?                                                               
A famous case-history                                                                                          
 
CHAPTER 14  How to Choose Your Agency – and When to Do Without One        
Agency or not?                                                                                                      
Speculative presentations                                                                                     
Organisation and procedure                                                                                  
Playing the field                                                                                                     
How much you should pay                                                                                    
Money and talent                                                                                                   
Try to understand the process                                                                               
 
CHAPTER 15  Client and Agency: the Unequal Partnership                                     
The impossible dream                                                                                           
Joy ride?                                                                                                                
Two types of relationship                                                                                       
Where things go wrong and how to get them right                                                
Other trouble spots                                                                                                
 
CHAPTER 16  The Future of Marketing: Ten Predictions – and a Health Warning
Little more competence                                                                                         
Honesty                                                                                                                 
Full circle                                                                                                               
 
       

Recenzii

"Read and re-read it.  It contains the knowledge of a lifetime." -- David Oglivy

Notă biografică

Drayton Bird was Vice Chairman and Creative Director Worldwide of Ogilvy and Mather Direct, the world’s largest direct marketing firm.  Today he is Chairman of The Drayton Bird Partnership, which handles direct marketing and other marketing activities for clients both large and small.  He is also the author of How to Write Sales Letters that Sell (also Kogan Page).

Descriere

The authority on direct marketing execution and widely appreciated for its no-nonsense style, this latest edition includes the field of digital marketing. Just as important, it provides not only the structure for success but also an insight into the techniques behind successful direct marketing campaigns.