Dr. Deming
Autor Rafael Aguayo, Aguayoen Limba Engleză Paperback – 14 sep 1991
Preț: 141.95 lei
Nou
Puncte Express: 213
Preț estimativ în valută:
27.17€ • 28.26$ • 22.77£
27.17€ • 28.26$ • 22.77£
Carte disponibilă
Livrare economică 20 februarie-06 martie
Preluare comenzi: 021 569.72.76
Specificații
ISBN-13: 9780671746216
ISBN-10: 0671746219
Pagini: 304
Dimensiuni: 140 x 216 x 19 mm
Greutate: 0.39 kg
Ediția:91000
Editura: Touchstone Books
ISBN-10: 0671746219
Pagini: 304
Dimensiuni: 140 x 216 x 19 mm
Greutate: 0.39 kg
Ediția:91000
Editura: Touchstone Books
Notă biografică
Rafael Aguayo studied with W. Edwards Deming for seven years, has worked in the financial sector for fifteen years, and is a consultant in quality and management. He lives in Brooklyn, New York.
Descriere
Dr. W. Edward Deming, the prime catalyst behind the transformation of Japan's industries, professes a philosophy which is in direct contrast to what is taught in most business schools. His 14 points for changing management structures, ranging from on-the-job training programs to eliminating all work quotas, form the backbone of this book. Aguayo studied with Dr. Deming for seven years in order to write this book, and uses examples from industry giants such as Ford and Proctor & Gamble.
Cuprins
Contents
Foreword
Introduction
Acknowledgments
1 Management and Quality
2 Quality Must Come First
3 What Is Quality?
4 Variation in Management
5 Stable Systems
6 Cooperation: Suppliers and Divisions
7 Cooperation Between Management and Workers
8 Cooperation Among Competitors
9 The Need for Transformation
10 Focus and Philosophy
11 Inspection
12 Attitudes Toward Suppliers
13 Rebirth and Renewal
14 The Importance of Training
15 Leadership
16 Driving Out Fear
17 Enhancing Pride and Joy in Work
18 Improvement and the Minds of Workers
19 Basic Transformation
20 Competition
21 Where Are We?
Appendix A. The Deming Prize
Appendix B. William Edward Deming: A Brief Biography
Appendix C. Some National Implications of the Deming View
Appendix D. Further Reading
Notes
Index