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International Management and Intercultural Communication: A Collection of Case Studies; Volume 1 de Elizabeth Christopher

International Management and Intercultural Communication: A Collection of Case Studies; Volume 1

Editat de Elizabeth Christopher
en Limba Engleză Hardback – 13 aug 2015
International Management and Intercultural Communication consists of cases of direct observation and personal involvement in a wide variety of communication challenges in international management settings; and discusses them in terms of management theories. The cases explore interactions across national cultures and regional boundaries, demonstrating both traditional and unusual approaches to problems that sooner or later are likely to challenge all managers who operate internationally.The book is presented in two volumes. Volume 1 contains case studies concerning different aspects of international management and intercultural communication in business, marketing and politics. Volume 2 deals with cases of international management in social and educational settings.
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Specificații

ISBN-13: 9781137479891
ISBN-10: 1137479892
Pagini: 190
Ilustrații: XXI, 190 p.
Dimensiuni: 140 x 216 x 14 mm
Greutate: 0.4 kg
Ediția:1st ed. 2015
Editura: Palgrave Macmillan UK
Colecția Palgrave Macmillan
Locul publicării:London, United Kingdom

Cuprins

1. Timing of communication in organizational culture change processes: The case of a domestic acquisition (Daniel Dauber)
2. Intercultural communication in selection interviews (Choon-Hwa Lim, Meena Chavan, Lucy Taksa)
3. Communication competence in health care; The case of the cross cultural caregivers (Somayeh Alizadeh, Meena Chavan)
4. Jason and the Jaguar; The case of the unmotivated employee (Elizabeth Christopher)
5. Cross cultural management: Discrepancies between dealing with diversity at corporate and individual levels of employment (Dharm P. S. Bhawuk, Smriti Anand)
6. The challenge of building professional relations across cultures: Chinese officials in America (Jiayi Wang and Helen Spencer-Oatey)
7. Customers ' ' responses to corporate social media marketing strategies (Rosina Márquez-Reiter, Sara Orthaber, Dániel Z. Kádár)
8. Official and unofficial business practice interactions: Cultural comparative cases from Australia; China; Pakistan; Russia and UK (Andrew Kakabadse, Nada Kakabadse, Nadeem Khan)
9. Ethics and expatriates (Catherine Pereira and Anne Marie Zwerg-Villegas).
10. Electronic sub-titles for opera librettos; The case of Figaro (Geoffrey Webb)
11. The case for games and iconography in multicultural technology training (Vincent Ferravanti)

Recenzii

“Book explores anddescribes various dilemmas facing the managers and employees of organisationsthat operate across national and cultural boundaries. … authorial bag ofacademics, practitioners, and cross-cultural specialists, while unusual, mayprove to be the book’s strength. … editor puts the cases descriptiveinformation only after a longish explanation of the cases’ key issues andproblems.” (William C. Frederick, wiiliamcfrederick.com, January, 2016)

Notă biografică

Elizabeth Christopher is an academic freelance, most recently for Charles Sturt University, NSW, Australia. Previously she was an Adjunct Professor at Macquarie University, Sydney, Australia. She is a cross cultural specialist with academic interests in international management, managing cultural diversity, communication across cultures; and online teaching and learning. A former research fellow of the East-West Center, Honolulu, Elizabeth is also a reviewer for book and journal proposals; and a Chartered Fellow of the Australian Human Resource Institute (AHRI). Her awards include the Macquarie University (Sydney) LEAD 2010 award for research on the management of cultural differences in learning and teaching; and the Chartered Institute of Management (UK) 2014 Management Book of the Year Award. Her most recent publications include Communication across cultures (Palgrave Macmillan, UK, 2012)