Cantitate/Preț
Produs

No Limits

Autor Effah, Victor
en Limba Engleză Paperback
No Limits: 14 Steps to Exceed Customer Expectations, What Great Teams Know and Do Victor Effah's No Limits: 14 Steps to Exceed Customer Expectations, What Great Teams Know and Do is the only book that puts the relationship before the sale. Other books seek to promote sales and sales alone. Effah's unique collection of checklists and to-do activities offers checks and balances for managers and their team members, all of them aimed at reinforcing positive customer experiences. No Limits is a must-have book for employees who feel powerless or lack authority when it comes to decision-making. While other books show leadership how to hold team members accountable, Effah's book shows team members how they can support and guide leadership. It does this by demonstrating how greatness looks in the eyes of a manager, a team member, and a customer, all through legendary service experience.
Citește tot Restrânge

Toate formatele și edițiile

Toate formatele și edițiile Preț Express
Paperback (1) 11638 lei  6-8 săpt.
  11638 lei  6-8 săpt.
Hardback (1) 19151 lei  6-8 săpt.
  19151 lei  6-8 săpt.

Preț: 11638 lei

Nou

Puncte Express: 175

Preț estimativ în valută:
2227 2322$ 1854£

Carte tipărită la comandă

Livrare economică 06-20 ianuarie 25

Preluare comenzi: 021 569.72.76

Specificații

ISBN-13: 9781478793878
ISBN-10: 1478793872
Pagini: 220
Dimensiuni: 152 x 229 x 13 mm
Greutate: 0.33 kg