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Revenue Management in the Lodging Industry: Origins to the Last Frontier: Management for Professionals

Autor Ben Vinod
en Limba Engleză Paperback – 2 noi 2023
This book provides an end-to-end view of revenue management in the hospitality industry.  The book highlights the origins of hotel reservations systems and revenue management, challenges unique to hotels, revenue management models, new generation retailing, and personalization and steps required to remain competitive in the marketplace. This book is intended for practitioners to understand the basics and have a comprehensive view of the impacts of revenue management on product distribution, reservations, inventory control, including the latest advances in the field of attribute-based room pricing and inventory control. There are several aspects of revenue management that are not covered in books and journal articles such as hotel pricing, hotel fully allocated costs, content parity, impact of Online Travel Agencies on hotels, competitive revenue management and attribute-based room pricing and inventory control which represents the last frontier in hotel revenue management with intelligent retailing. Leveraging emerging technologies, such as Artificial Intelligence and Blockchain and the future state of revenue management, are also addressed.
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Specificații

ISBN-13: 9783031143045
ISBN-10: 3031143043
Ilustrații: XXXIX, 383 p. 1 illus.
Dimensiuni: 155 x 235 mm
Greutate: 0.59 kg
Ediția:1st ed. 2022
Editura: Springer International Publishing
Colecția Springer
Seria Management for Professionals

Locul publicării:Cham, Switzerland

Cuprins

Chapter 1. Introduction to Hotel Revenue Management.- Chapter 2. Challenges with Harnessing the Revenue Opportunity.- Chapter 3. Hotel Pricing.- Chapter 4. Revenue Management of Room Rates.- Chapter 5. The Last Frontier: Room Attribute Pricing and Inventory Control.- Chapter 6. Personalization in Hospitality.- Chapter 7. The Checklist for Competitive Advantage.- Chapter 8. The Travel Agency View of Revenue Management.- Chapter 9. Artificial Intelligence and Emerging Technologies in Hospitality.- Chapter 10. Future State.

Recenzii

“The book offers a comprehensive overview of the history of RM in the hospitality industry and insights into its future. … This book is an excellent resource for revenue managers, students, and anyone interested in the hospitality industry. It is well-structured, informative, and provides practical examples that can be implemented in the industry.” (Apostolos Ampountolas, Journal of Revenue and Pricing Management, Vol. 22 (5), 2023)

Notă biografică

Ben Vinod has worked in the travel industry for over three decades. He served as Vice President of Pricing, Yield Management, and Inventory Control at American Airlines Decision Technologies (1993 – 1999) and as Senior Vice President and Chief Scientist at Sabre (2008 – 2020) focused on innovation and thought leadership in pioneering advanced solutions for travel. He is a co-founder and Chief Operating Officer at Charter and Go. Ben Vinod has published over 50 articles in academic and trade journals, is a member of AGIFORS, and serves on the editorial board of the Journal of Revenue and Pricing Management. 


Textul de pe ultima copertă

This book provides an end-to-end view of revenue management in the hospitality industry.  The book highlights the origins of hotel reservations systems and revenue management, challenges unique to hotels, revenue management models, new generation retailing, and personalization and steps required to remain competitive in the marketplace. This book is intended for practitioners to understand the basics and have a comprehensive view of the impacts of revenue management on product distribution, reservations, inventory control, including the latest advances in the field of attribute-based room pricing and inventory control. There are several aspects of revenue management that are not covered in books and journal articles such as hotel pricing, hotel fully allocated costs, content parity, impact of Online Travel Agencies on hotels, competitive revenue management and attribute-based room pricing and inventory control which represents the last frontier in hotel revenue management with intelligent retailing. Leveraging emerging technologies, such as Artificial Intelligence and Blockchain and the future state of revenue management, are also addressed.

Caracteristici

Explains the core concepts of hotel revenue management Provides an end-to-end view of revenue management’s influence across the industry Discusses how hoteliers can be competitive and leverage advances in emerging technologies