Steps to Improved Firm Performance with Business Process Management: Adding Business Value with Business Process Management and its Systems: Advances in Information Systems and Business Engineering
Autor Tahvo Hyötyläinenen Limba Engleză Paperback – 28 oct 2014
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Specificații
ISBN-13: 9783658074692
ISBN-10: 3658074698
Pagini: 240
Ilustrații: XVII, 220 p. 44 illus.
Dimensiuni: 148 x 210 x 15 mm
Greutate: 0.32 kg
Ediția:2015
Editura: Springer Fachmedien Wiesbaden
Colecția Springer Gabler
Seria Advances in Information Systems and Business Engineering
Locul publicării:Wiesbaden, Germany
ISBN-10: 3658074698
Pagini: 240
Ilustrații: XVII, 220 p. 44 illus.
Dimensiuni: 148 x 210 x 15 mm
Greutate: 0.32 kg
Ediția:2015
Editura: Springer Fachmedien Wiesbaden
Colecția Springer Gabler
Seria Advances in Information Systems and Business Engineering
Locul publicării:Wiesbaden, Germany
Public țintă
ResearchCuprins
Introduction to Business Process Management Maturity Models.- Historical Paths to BPM.- Describing Theory of the Stable State Work System.- Comparison of the BPM and ERP Initiatives.- Introduction to the Customer-Centric Approach.
Notă biografică
Tahvo Hyötyläinen has completed his Ph.D. thesis under the supervision of Prof. Pertti Järvinen, University of Tampere. He works as a Senior Architect in the fields of business and software architectures and development.
Textul de pe ultima copertă
Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical support, Tahvo Hyötyläinen explores what business value BPM and BPM Systems can cause and how they can bring about improved firm performance. The author’s main implication is to show how to enhance the probability of success with BPM and its Systems. His research also adds to the understanding on how to increase customer-centricity – an empirically supported yet less studied direction of BPM.
Contents
Tahvo Hyötyläinen has completed his Ph.D. thesisunder the supervision of Prof. Pertti Järvinen, University of Tampere. He works as a Senior Architect in the fields of business and software architectures and development.
The Editors
The series Advances in Information Systems and Business Engineering is edited by Ulrike Baumöl, Jan vom Brocke and Reinhard Jung.
Contents
- Introduction to Business Process Management Maturity Models
- Historical Paths to BPM
- Describing Theory of the Stable State Work System
- Comparison of the BPM and ERP Initiatives
- Introduction to the Customer-Centric Approach
- Researchers and students in the fields of information science and management science
- Enterprise and process architects
Tahvo Hyötyläinen has completed his Ph.D. thesisunder the supervision of Prof. Pertti Järvinen, University of Tampere. He works as a Senior Architect in the fields of business and software architectures and development.
The Editors
The series Advances in Information Systems and Business Engineering is edited by Ulrike Baumöl, Jan vom Brocke and Reinhard Jung.
Caracteristici
Publication in the field of economic sciences Includes supplementary material: sn.pub/extras