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The Intercultural Professional: Communicating in Professions and Organizations

Autor Fiona O'Neill
en Limba Engleză Paperback – 19 aug 2021
This book considers what is at stake for professionals whose work increasingly involves communicating in linguistically and culturally diverse contexts, and argues for the need to better understand the crucial role of languages and cultures in the modern workplace. With a focus on the experience of multilingual professionals, the author's position is that such professionals, exemplified by those who have relocated internationally, deploy their unique linguistic, cultural and intercultural repertoires in their work. This book examines the ways in which professionals interpret and manage their experience of working within and across languages and cultures in ways that create affordances for them, their professional practice, and those who depend on their knowledge and expertise. It will be relevant to undergraduate and postgraduate students undertaking studies in applied linguistics, sociolinguistics, intercultural education and professional communication in any discipline.
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Specificații

ISBN-13: 9783030525330
ISBN-10: 3030525333
Pagini: 265
Ilustrații: XI, 265 p. 1 illus.
Dimensiuni: 148 x 210 mm
Greutate: 0.37 kg
Ediția:1st ed. 2020
Editura: Springer International Publishing
Colecția Palgrave Macmillan
Seria Communicating in Professions and Organizations

Locul publicării:Cham, Switzerland

Cuprins

Chapter 1: Introduction.- Chapter 2: The Contemporary Workplace.- Chapter 3: Why a Narrative Approach?.- Chapter 4: Risks and Affordances.- Chapter 5: Resources and Repertoires.- Chapter 6: Reflection and Responses.- Chapter 7: The Intercultural Professional.

Notă biografică

Fiona O'Neill is an applied linguistics researcher with the Research Centre for Languages and Cultures (RCLC) at the University of South Australia (UniSA).

Textul de pe ultima copertă

This book considers what is at stake for professionals whose work increasingly involves communicating in linguistically and culturally diverse contexts, and argues for the need to better understand the crucial role of languages and cultures in the modern workplace. With a focus on the experience of multilingual professionals, the author's position is that such professionals, exemplified by those who have relocated internationally, deploy their unique linguistic, cultural and intercultural repertoires in their work. This book examines the ways in which professionals interpret and manage their experience of working within and across languages and cultures in ways that create affordances for them, their professional practice, and those who depend on their knowledge and expertise. It will be relevant to undergraduate and postgraduate students undertaking studies in applied linguistics, sociolinguistics, intercultural education and professional communication in any discipline.


Fiona O'Neill is an applied linguistics researcher with the Research Centre for Languages and Cultures (RCLC) at the University of South Australia (UniSA).

Caracteristici

Examines how professionals work within complex multilingual and multicultural contexts, and provides a focused account of the capabilities they develop as a result Analyses the demands placed on practitioners to be capable intercultural communicators who can make the most of affordances and manage the challenges posed by linguistic and cultural diversity in their work Explores the ways people use language to establish and manage professional-client relationships and relationships between colleagues across varied languages and cultures