Coordination of Service Offshoring Subsidiaries in Multinational Corporations: mir-Edition
Autor Matthias Dauben Limba Engleză Paperback – 17 noi 2009
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Specificații
ISBN-13: 9783834919281
ISBN-10: 3834919284
Pagini: 468
Ilustrații: XXVIII, 436 p. 34 illus.
Dimensiuni: 170 x 240 x 28 mm
Greutate: 0.74 kg
Ediția:2010
Editura: Gabler Verlag
Colecția Gabler Verlag
Seria mir-Edition
Locul publicării:Wiesbaden, Germany
ISBN-10: 3834919284
Pagini: 468
Ilustrații: XXVIII, 436 p. 34 illus.
Dimensiuni: 170 x 240 x 28 mm
Greutate: 0.74 kg
Ediția:2010
Editura: Gabler Verlag
Colecția Gabler Verlag
Seria mir-Edition
Locul publicării:Wiesbaden, Germany
Public țintă
ResearchCuprins
Introduction – Approaching Service Offshoring.- Theoretical Foundations – Developing Building Blocks of Service Offshoring Typology.- Research Model and Propositions – Deriving Typology Dimensions from Organizational Theories.- A Typology of Service Offshoring Subsidiary – Combining Building Blocks and Dimensions.- Methodology – Preparing and Conducting Qualitative Research.- Results – Presenting Four Case Studies of Service Offshoring Subsidiaries in Eastern Europe.- Discussion – Findings from Cross-Case Analysis and Beyond.- Conclusions – What we have learned, What We Have Not learned, and What Might Come Next.
Notă biografică
Matthias Daub finished his doctorate at ESCP-EAP Europäische Wirtschaftshochschule in Berlin, Chair of International Management and Strategic Management. He now works as a management consultant specializing on topics of strategy, globalization, and technology.
Textul de pe ultima copertă
The relocation of IT service delivery to low-cost countries is an established business strategy today. Matthias Daub develops a structured framework for the management of service offshore centers taking into account the strategic relevance of the services and the characteristics of their customer relationships. Detailed case studies give important insights into different service offshoring centers in Eastern Europe. The study shows which coordination mechanisms to apply and can serve as a guideline for academics as well as for practitioners.