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Mastering the Business Environment: Master Series (Business)

Autor Roger Cartwright
en Limba Engleză Paperback – 27 feb 2001
Provides an insight into the key external analyses organisations need to undertake. Using the acronym SPECTACLES, the book considers the Social, Political, Economic, Cultural, Technological, Aesthetic, Customer, Legal, Environmental and Sectoral factors that make up the set of external influences on the organisation.Using examples from real organisations, the book provides the reader with clear pointers as to the factors to be considered and their interrelationship. Each chapter includes information for carrying out the analyses, together with a summary and a set of questions.
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Specificații

ISBN-13: 9780333929377
ISBN-10: 0333929373
Pagini: 272
Ilustrații: glossary, bibliography, index
Dimensiuni: 155 x 235 x 16 mm
Greutate: 0.41 kg
Ediția:2001
Editura: Bloomsbury Publishing
Colecția Red Globe Press
Seria Master Series (Business)

Locul publicării:London, United Kingdom

Caracteristici

Takes the reader through the ten essential factors that make up the set of external influences on an organisation

Notă biografică

ROGER CARTWRIGHT, previously Director of the Centre for Customer Relations and Deputy Head of the Faculty of Business Management and Computing at Perth College, is a consultant and writer specialising in management skills, organisational behaviour, customer relations and tourism.Roger has worked with a large number of organisations, and is the author of a range of books designed for students and practitioners.

Cuprins

Glossary Preface Introduction Internal and External Analysis Social Analysis Political Analysis Economic Analysis Cultural Analysis Technological Analysis Aesthetic Analysis Customer Analysis Legal Analysis Environmental Analysis Sectoral Analysis Future Trends and Cases Bibliography Useful Web Pages Index.