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Positive Working Relationships: Revised Edition de Elearn

Positive Working Relationships: Revised Edition: Management Extra

Autor Elearn
en Limba Engleză Paperback – 22 dec 2008
This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships by applying these skills in three specific areas: negotiations, meetings and conflict management.
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Specificații

ISBN-13: 9780080554822
ISBN-10: 0080554822
Pagini: 120
Dimensiuni: 210 x 297 x 7 mm
Greutate: 0.31 kg
Ediția:Revised
Editura: Taylor & Francis
Colecția Routledge
Seria Management Extra

Locul publicării:Oxford, United Kingdom

Public țintă

Professional Practice & Development

Cuprins

Communicate to connect; Behave assertively; Make meetings productive; Negotiate win-win solutions; Recognise and manage conflict; References.

Recenzii

'You found it - what a find! A practical resource packed with all the relevant theory and suggested activities to support your professional development. An essential resource to have at your fingertips, jump in and enjoy.' - Russell Jeans, Learning and Development Manager, NTL
'All the essential concepts are here, presented in an easily digestible format with lots of up to date case studies and references - but, most importantly, with plenty of thought provoking activities and self-diagnostic exercises to make the learning personal and transferable.' - Peter Manning, Head of Training & Development, News International

Descriere

This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships by applying these skills in three specific areas: negotiations, meetings and conflict management.