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Quality and Operations Management: Revised Edition de Elearn

Quality and Operations Management: Revised Edition: Management Extra

Autor Elearn
en Limba Engleză Paperback – 13 dec 2007
This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.
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Specificații

ISBN-13: 9780080552361
ISBN-10: 0080552366
Pagini: 118
Dimensiuni: 210 x 297 x 6 mm
Greutate: 0.22 kg
Ediția:Revised
Editura: Taylor & Francis
Colecția Routledge
Seria Management Extra

Locul publicării:Oxford, United Kingdom

Public țintă

Professional Practice & Development

Cuprins

Introduction Managing quality operations; Chapter 1 The language of quality; Chapter 2 Improvement; Chapter 3 Operations management; Chapter 4 Techniques for planning and control; Chapter 5 Quality in health, safety and environment;

Notă biografică

John Corrigan, Frederick M. Denny, Carlos M. N. Eire, Martin S. Jaffee

Descriere

This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.