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Talk Lean – Shorter Meetings. Quicker Results. Better Relations. de AH Palmer

Talk Lean – Shorter Meetings. Quicker Results. Better Relations.

Autor AH Palmer
en Limba Engleză Paperback – 28 noi 2013
The businessperson′s guide to saying what needs to be said and asking questions that need to be askedIn the business world, the first step to great results is good communication. Talk Lean uses original research and a fresh approach to teach businesspeople how to say difficult things and ask difficult questions in a way that is positive, effective, and comfortable for everyone involved. You′ll learn how to begin meetings and conversations in a way that is succinct, empathetic, and effective, while putting people in a positive and receptive frame of mind. You′ll learn how to listen and respond during meetings to maximise both productivity and empathy and how to close meetings in positive ways that lead to great results.
  • Offers proven techniques for improving communication and making an impact professionally
  • Written by Alan Palmer, head of Interactifs UK, which offers communication coaching to major corporate clients
  • Ideal for executives, team leaders, entrepreneurs, and anyone whose success depends on great communication
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Specificații

ISBN-13: 9780857084972
ISBN-10: 0857084976
Pagini: 208
Dimensiuni: 138 x 216 x 12 mm
Greutate: 0.39 kg
Editura: Capstone
Locul publicării:Chichester, United Kingdom

Public țintă

Primary market:
Motivated self–improvers, executives, leaders, managers, educators, coaches, trainers, students professionals as well as people with busy jobs, high level demands, entrepreneurs, artists and those stuck in career/life limbo who are looking to improve their effectiveness and others performances by establishing more clarity and purpose at work.

Descriere

Don t beat around the bush
We all instinctively feel greater respect for people who speak to us frankly. In business indeed in most walks of life there isn t time to waste with endless niceties, waffle and small talk. But of course you won t achieve much if you simply try to bulldoze your way through meetings and conversations.
There has to be a middle ground a way of communicating that gets straight to the point and ensures you get the result you want, quickly but without alienating anyone. You need to be candid, but courteous you need to talk lean.
Based on a highly successful business training programme, Talk Lean will show you how to be clear, focussed and effective, by saying what you really mean in a way that everyone will respond to.
You will learn how to:

  • Open meetings and conversations in a succinct, empathetic and effective way
  • Listen more effectively to others and respond to them in ways which will get results
  • Generate trust and confidence and put others in a positive, receptive frame of mind
  • Achieve more tangible results and develop better relationships

Talk Lean is powerful and practical! If you want to regain control of your agenda, become a more effective leader and have greater impact in your business, Talk Lean is an excellent reference.
Tony Latham, Vice–President Finance, Unilever, North Asia
Identifies the traps we all fall into in dealing with others and provides unique insight in how to be more productive, open and straightforward and hopefully to feel better too.
Andrew Shilston, Non–Executive Director, BP

Textul de pe ultima copertă

Don t beat around the bush
We all instinctively feel greater respect for people who speak to us frankly. In business indeed in most walks of life there isn t time to waste with endless niceties, waffle and small talk. But of course you won t achieve much if you simply try to bulldoze your way through meetings and conversations.
There has to be a middle ground a way of communicating that gets straight to the point and ensures you get the result you want, quickly but without alienating anyone. You need to be candid, but courteous you need to talk lean.
Based on a highly successful business training programme, Talk Lean will show you how to be clear, focussed and effective, by saying what you really mean in a way that everyone will respond to.
You will learn how to:

  • Open meetings and conversations in a succinct, empathetic and effective way
  • Listen more effectively to others and respond to them in ways which will get results
  • Generate trust and confidence and put others in a positive, receptive frame of mind
  • Achieve more tangible results and develop better relationships

Talk Lean is powerful and practical! If you want to regain control of your agenda, become a more effective leader and have greater impact in your business, Talk Lean is an excellent reference.
Tony Latham, Vice–President Finance, Unilever, North Asia
Identifies the traps we all fall into in dealing with others and provides unique insight in how to be more productive, open and straightforward and hopefully to feel better too.
Andrew Shilston, Non–Executive Director, BP

Cuprins

Preface ix
Acknowledgements xi
Part One: Introduction 1
1 What the book is about and who it s for 3
2 All different . . . and all alike 15
Part Two: Straight to the point in less than a minute: opening your meetings and conversations 23
3 The benefits of straightforward, straightaway 25
4 Begin at the end 39
5 And how are you feeling about announcing this objective? 57
Part Three: Talking lean DURING the meeting: the keys to productivity 73
6 Why meetings run rough: the grit in the engine 75
7 Don t just listen with your ears! 85
8 Responding: first principles 99
9 The three paths: 1 HIM/HER and 2 ME 119
10 The three paths: 3 US 135
11 Dealing with the non–verbal 149
12 What do you think? 163
The Interactifs Discipline: Schematics 177
Interactifs Training Programmes 181
About the author 185
Index 189

Recenzii

There is plenty of practical advice here and, as you d expect in a book on this subject, the tone is concise and precise Widespread adoption of these practices would, in theory, mean an end to those long, unproductive meetings. Reason enough to recommend it. (Economia, December 2013)


Talk Lean deserves to be the definitive text of its kind for years to come. (Elite Business, December 2013)


This straightforward book helps you meet a middle ground in communicating frankly, courteously and effectively. (Talk Business, January 2014)


For sales people in particular, meetings are an important part of working life. To get the most out of them, welcome to Talk Lean (Sales Initiative, March 2014)


Talk Lean should be mandatory for any negotiator, manager, employee... Everyone (Valeurs et Management, April 2014)