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Working with Cultural Differences: Dealing Effectively with Diversity in the Workplace: International Contributions in Psychology

Autor Richard Brislin
en Limba Engleză Hardback – 29 iun 2008 – vârsta până la 17 ani
Given the internationalization of business, and the increasing need to work effectively with culturally diverse people in one's own country, people are facing new and more common challenges in developing workplace relationships. The challenges include communicating across differences in the use of silence and indirectness, dealing with negative exchanges, or neutral exchanges that one party perceives as negative, making decisions, working through criticisms and disagreements, and interpreting changing workplace dynamics. In this book, Distinguished Professor Richard Brislin shows us that helpful guidelines for everyday intercultural interactions are clear in information that has been gathered across the fields of cross-cultural psychology, organizational behavior and intercultural communication. A psychologist and a professor of management, Brislin uses actual examples he calls critical incidents to illustrate the basic psychological processes that play a part in effective, and ineffective, intercultural relationships across workplaces. The differences they face include individual and collective cultural background, the relative emphasis placed on the importance of status and power, behaviors relative to a culture's social norms, and gender expectations of males and females in the workplace.Insights explained here allow readers understand how they can benefit from, rather than be frustrated by, intercultural experiences, and how to better develop such relations. Short stories throughout the text demonstrate how actual people in business recognized and dealt with intercultural issues, at home and abroad.
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Specificații

ISBN-13: 9780313352829
ISBN-10: 0313352828
Pagini: 200
Dimensiuni: 156 x 235 x 21 mm
Greutate: 0.46 kg
Ediția:New.
Editura: Bloomsbury Publishing
Colecția Praeger
Seria International Contributions in Psychology

Locul publicării:New York, United States

Notă biografică

Richard Brislin is a Shidler College Distinguished Professor, and Professor of Management, at the Shidler College of Business, University of Hawaii. He has been awarded the University of Hawaii Regents' Medal for excellence in teaching, and is frequently asked to give workshops for American and Asian managers working on international assignments. He is co-developer of materials used in cross-cultural training programs and is author of a text in cross-cultural psychology. Brislin's PhD in Psychology is from Pennsylvania State University.

Cuprins

Chapter 1: IntroductionChapter 2: Adjusting to Other CulturesChapter 3: Individualism and CollectivismChapter 4: Communication Interpreting Silence, Quiet, and IndirectnessChapter 5: Communication: Interpreting Directness and Potentially Negative ExchangesChapter 6: Dealing with Criticisms and DisagreementsChapter 7: Decision MakingChapter 8: Interactions Among Males and FemalesChapter 9: Status and PowerChapter 10: The Number and Importance of Social NormsChapter 11: Workplace DynamicsChapter 12: Developing Interpersonal RelationshipsChapter 13: Basic Psychological Processes at Work During Intercultural InteractionsChapter 14: Some Final Pieces of Advice and Some Concluding PerspectivesAcknowledgmentsReferences

Recenzii

Psychologist Brislin (management, Univ. of Hawaii) examines how to deal with cultural differences from a psychological perspective. Rather than approach the topic from a country-by-country analysis, he organizes his work by focusing on specific psychological topics such as individualism, silence, direct communication, criticism, decision making, gender differences, status, power, social norms, workplace dynamics, and interpersonal relationships..Recommended. Professors, practitioners, and students interested in international business and workplace diversity.