Reputation Transfer to Enter New B-to-B Markets: Measuring and Modelling Approaches: Contributions to Management Science
Autor Christine Falkenrecken Limba Engleză Paperback – mar 2012
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Specificații
ISBN-13: 9783790828115
ISBN-10: 3790828114
Pagini: 252
Ilustrații: XXII, 229 p. 43 illus., 3 illus. in color.
Dimensiuni: 155 x 235 x 13 mm
Greutate: 0.36 kg
Ediția:2010
Editura: Physica-Verlag HD
Colecția Physica
Seria Contributions to Management Science
Locul publicării:Heidelberg, Germany
ISBN-10: 3790828114
Pagini: 252
Ilustrații: XXII, 229 p. 43 illus., 3 illus. in color.
Dimensiuni: 155 x 235 x 13 mm
Greutate: 0.36 kg
Ediția:2010
Editura: Physica-Verlag HD
Colecția Physica
Seria Contributions to Management Science
Locul publicării:Heidelberg, Germany
Public țintă
ResearchCuprins
Definition of Research Problem. - Introduction;Structure of Work; Objective Targets of Thesis. - Theoretical Framework.- Commitment-Trust Theory and the Nature of Commitment; Resource-Based and Knowledge-Based View; Reputation as a Resource, an Intangible Asset and a Barrier. - Perspectives on Corporate Reputation and Reputation Transfer.-Perspectives of Relationship Marketing; Defining Corporate Reputation in B-to-B Relationships; A Standard Construct of Reputation–Useful and Appropriate?; The Concept of Reputation Transfer; The Relevance of Direct Marketing Media to Build CR; Defining and Quantifying Culture. - Development of Constructs and Related Hypotheses.- The C-OAR-SE Procedure for Scale Development; Formative versus Reflective Measurement Models; Moderating and Mediating Effects in Causal Models; Applying the Bonferroni-Holm’s Procedure; Development of Constructs; Related Hypotheses;Structural Model of Reputation and Reputation Transfer. - Empirical Survey.- Markets Under Consideration; The Measurement Model. - Results and Findings. - Synopsis of Measurement Criteria;Model Validation; Assessment of Research Hypotheses; Findings related to Countries and Stakeholder Groups; Discussion of Research Questions. - Conclusions, Implications and Research Suggestions. - Scientific Implications; Managerial Implications; Conclusions and Outlook. - References. - Annex.
Recenzii
This book is winner of the "Centre for Corporate Reputation Best Dissertation Award for 2010" at the University of Oxford.
Textul de pe ultima copertă
This book focuses on the development and cross-cultural testing of a construct of reputation rooted in resource-based theories. No study has ever asked organizational customers to rate the importance of a supplier’s positive reputation on their buying decision. The results of the survey contribute substantially to our understanding of reputation measuring and managing. This book is the first to highlight the cross-link between reputation, reputation transfer and culture, and argues that to develop one cross-culturally valid construct of reputation, which can be used in both B-to-B and B-to-C contexts is neither useful nor appropriate.
Caracteristici
Includes supplementary material: sn.pub/extras