The meaning of sense of coherence in transcultural management: Internationale Hochschulschriften, cartea 563
Autor Claude-Hélène Mayeren Limba Engleză Paperback – dec 2011
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Specificații
ISBN-13: 9783830925538
ISBN-10: 3830925530
Pagini: 455
Dimensiuni: 174 x 241 x 25 mm
Greutate: 0.77 kg
Editura: Waxmann Verlag GmbH
Seria Internationale Hochschulschriften
ISBN-10: 3830925530
Pagini: 455
Dimensiuni: 174 x 241 x 25 mm
Greutate: 0.77 kg
Editura: Waxmann Verlag GmbH
Seria Internationale Hochschulschriften
Cuprins
Contents Abstract Acknowledgements List of Tables List of Figures List of Abbreviations CHAPTER 1 INTRODUCTION AND ORIENTATION 1.1 Introduction 1.2 Problem statement 1.3 Purpose and objectives of the study 1.3.1 Overall research questions 1.3.2 Research questions for quantitative methods 1.3.3 Research questions for qualitative methods 1.4 Research design and methodology 1.4.1 Primary sources 1.4.2 Secondary sources 1.5 Contribution and demarcation of the study 1.5.1 Theoretical contributions and demarcations 1.5.2 Methodological contributions and demarcations 1.5.3 Application of this study 1.6 Structure of the thesis CHAPTER 2 CONTEXT OF THE RESEARCH 2.1 The context in qualitative research 2.2 The automotive industry in global and South African perspectives 2.3 Effects of the financial crisis on the selected context 2.4 Transcultural (management) challenges in the South African context 2.4.1 Affirmative Action 2.4.2 Black Economic Empowerment 2.4.3 German expatriates in the South African business context 2.4.4 Organisational health in the South African context 2.5The selected organisation 2.5.1 The organisation's history 2.5.2 The organisation's values 2.5.3 Human resource management in the organisation 2.5.4 Industrial governance 2.5.5 The organisation in South Africa 2.5.6 Organisational policies on safety, health and environment (SHE) 2.5.7 Organisational policies on conflict resolution 2.5.8 Organisational policies on Affirmative Action and Black Economic Empowerment 2.6 Summary CHAPTER 3 THEORETICAL APPROACHES: PART ONE 3.1 Introduction 3.2 Paradigms Of Health Research 3.2.1 The bio-medical paradigm 3.2.2 The salutogenetic paradigm 3.2.3 The fortigenic paradigm 3.2.4 Concepts within the positive psychology movement 3.3 Salutogenesis 3.3.1 Salutogenic factors 3.3.2 Antonovsky's theoretical approach 3.3.3 The Sense of Coherence 3.3.4 The Sense of Coherence components 3.3.5 The strong and the rigid Sense of Coherence 3.3.6 Sense of Coherence and its appraisals 3.3.7 General Resistance Resources (GRRs) 3.3.8 Health and salutogenesis in organisational contexts 3.3.9 Interventions for maintaining and promoting Sense of Coherence 3.4 Summary CHAPTER 4 THEORETICAL APPROACHES: PART TWO 4.1 Introduction 4.1.1 Transcultural management 4.1.2 Management competencies 4.1.3 Transcultural competences 4.2 Conflict and its management 4.2.1 Managing conflict and salutogenesis 4.2.2 Managing conflict across cultures 4.2.3 Managing conflict and identity 4.3 Interventions In Organisations 4.3.1 Development of systemic perspectives 4.3.2 Basic thoughts in systemic approaches 4.4 Managerial training 4.4.1 Salutogenic training 4.4.2 Transcultural training 4.4.3 Conflict management training 4.5 Counselling 4.5.1 Counselling and salutogenesis 4.5.2 Counselling across cultures 4.6 Consulting 4.7 Coaching 4.8 Mediation 4.9 Mentoring And Supervision 4.10 Summary CHAPTER 5 RESEARCH DESIGN AND METHODOLOGY 5.1 Introduction 5.2 Research paradigm and research approach 5.2.1 Qualitative and quantitative research 5.2.2 The case study approach 5.3 Research Strategy 5.3.1 Triangulation and crystalisation 5.4 Quality criteria for judging data 5.4.1 Validity 5.4.2 Reliability - dependability 5.4.3 Objectivity - confirmability 5.5 Ethical Considerations 5.6 Methodological Limitations 5.7 Research Method 5.7.1 Research setting 5.7.2 Entree and establishing researcher's roles 5.7.3 Sampling 5.7.4 Data collection methods 5.8 Data Analysis 5.8.1 Quantitative data analysis 5.8.2 Qualitative data analysis 5.9 Presentation And Reporting Of Data 5.10 Summary CHAPTER 6 RESEARCH FINDINGS: PART ONE 6.1 Introduction 6.2 Demographic data from questionnaires 6.2.1 Respondents according to gender, management level and age 6.2.2 Respondents according to management level and cultural group 6.2.3 Respondents according to management level and nationality 6.2.4 Respondents according to cultural group, nationality and mother tongue 6.2.5 Respondents according to management level, religious affiliation and degree of religiousness 6.2.6 Respondents according to cultural group and degree of religiousness 6.2.7 Respondents according to degree of religiousness and nationality 6.2.8 Position in the organisation 6.3 Introductory Data From Interviews And Field Work 6.3.1 Complements and deviances in demographic accounts 6.3.2 Managing sickness at work 6.3.3 The global context in the mind of managers 6.3.4 Field reflections of the researcher 6.4 Presentation Of Questionnaire Findings 6.4.1 Findings of the SOC Questionnaire 6.4.2 Findings of the SVS-Questionnaire 6.4.3 Findings of the OCP Questionnaire 6.4.4 Comparing questionnaire findings 6.4.5 Summary 6.5 Selected managerial comments on findings: part one 6.5.1 Comments on SOC-questionnaire 6.5.2 Comments on SVS-questionnaire 6.5.3 Comments on OCP-questionnaire 6.5.4 Summary of comments 6.6 Summary Of Research Findings: Part One CHAPTER 7 RESEARCH FINDINGS: PART TWO 7.1 Presentation Of Interview Findings 7.1.1 Theme: Health 7.1.2 Theme: Identity 7.1.3 Theme: Transcultural conflicts 7.1.4 Theme: Organisation 7.2 Selected managers' statements 7.2.1 P11: A Black male Operational Manager and Board Member 7.2.2 P22: A young female Tamil Pricing Manager 7.2.3 Summary of P5: A Coloured female Training Manager 7.2.4 Summary of P6: An English-speaking White male After-Sales Top Manager 7.2.5 Summary of P18: An Afrikaans-speaking White male Litigation Manager 7.2.6 Summary of P24: An Indian female Accounting Manager 7.2.7 Summary of P27: A German male Managing Director 7.2.8 Summary 7.3 Selected Managerial Comments On Findings 7.3.1 Comments on Health 7.3.2 Comments on Identity 7.3.3 Comments on Transcultural conflicts 7.3.4 Comments on Organisational Culture 7.3.5 Comments on access of data 7.3.6 Comments on individual findings 7.3.7 Summary 7.4 Summary of research findings: part two 7.4.1 Summary of qualitative findings 7.4.2 Summary of selected managerial statements CHAPTER 8 DISCUSSION AND CONCLUSIONS 8.1 Introduction 8.2 Discussion of findings considering existing research literature 8.2.1 Discussion of quantitative research findings 8.2.2 Discussion of qualitative research findings 8.2.3 Conclusions 8.3 Examining Findings Regarding Quality Criteria 8.4 Implications Of Study For Current Theory 8.5 Implications of study for professional practice and applied settings 8.5.1 The foundation of the intervention model 8.5.2 Promotion of mental health in transcultural organisations (MEHTO) 8.6 Limitations of this study 8.6.1 Methodological limitations 8.6.2 How to overcome the limitations in future research 8.7 Recommendations For Further Research 8.8 Recommendations For Professional Practice And Applied Settings 8.9 Prospectus
Notă biografică
Claude-Hélène Mayer holds a Master and Doctorate in Socio-Cultural Anthropology from the University of Göttingen, Germany, and a Doctorate in Management from Rhodes University, Grahamstown. Her research areas are cross-cultural conflict management, identity, value and health in organisational contexts. She is currently Professor of Intercultural Business Communication at the University of Applied Sciences in Hamburg, Germany, and Senior Research Associate at Rhodes University, Grahamstown, South Africa.PD Dr. habil. Claude-Hélène Mayer, PhD (RU) ist Visiting Professor an der University of South Africa, Pretoria, Distinguished Visiting Professor (2013) und Senior Research Associate an der Rhodes University, Grahamstown, sowie Privatdozentin am Lehrstuhl für Sprachgebrauch und Therapeutische Kommunikation, Europa-Universität Viadrina, Frankfurt (Oder). Sie ist interkulturelle Trainerin, Mediatorin & Ausbilderin für Mediation (BM), systemische Beraterin (NIS) und systemische Familientherapeutin (SG), Hypnosetherapeutin (TIM) und integrierte Lerntherapeutin (ILT). Ihre Forschungsthemen sind interkulturelle Gesundheit in Organisationen, interkulturelles Konfliktmanagement und Mediation sowie Beratung. Sie ist Autorin mehrerer Kinderbücher, Fachbücher, wissenschaftlicher Artikel und Monographien.