Cărți din categoria relaţii cu clienţii / Customer service în limba Engleză

Handbook of Research on Retailer-Consumer Relationship Development

Autor Fabio Musso et al.

3 iun 2014

Hardback

Preț: 2111^.30 lei 2741^.95 lei

6-8 săpt.

-23%

Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces

Editat de Nina Krey et al.

28 noi 2018

Hardback

Preț: 1838^.87 lei 2242^.52 lei

6-8 săpt.

-18%

Marketing at the Confluence between Entertainment and Analytics

Editat de Patricia Rossi

9 sep 2018

Paperback

Preț: 1645^.46 lei 2165^.07 lei

38-44 zile

-24%

Creating Marketing Magic and Innovative Future Marketing Trends

Editat de Maximilian Stieler

14 iun 2017

Hardback

Preț: 1617^.93 lei 2128^.86 lei

38-44 zile

-24%

Marketing Opportunities and Challenges in a Changing Global Marketplace

Editat de Shuang Wu et al.

16 iun 2021

Paperback

Preț: 1400^.35 lei 1707^.75 lei

6-8 săpt.

-18%

Editat de Robert W. Palmatier et al.

6 sep 2017

Hardback

Preț: 1385^.82 lei 1690^.03 lei

6-8 săpt.

-18%

Optimistic Marketing in Challenging Times: Serving Ever-Shifting Customer Needs

Editat de Bruna Jochims et al.

15 mar 2024

Paperback

Preț: 1146^.38 lei 1508^.40 lei

38-44 zile

-24%

Strategic Customer Relationship Management in the Age of Social Media

Autor Amir Khanlari

5 iul 2015

Hardback

Preț: 1120^.02 lei 1454^.58 lei

6-8 săpt.

-23%

Customer Relationship Management Strategies in the Digital Era

Autor Suphan Nasir

19 mar 2015

Hardback

Preț: 1118^.84 lei 1453^.04 lei

6-8 săpt.

-23%

Back to the Future: Using Marketing Basics to Provide Customer Value

Editat de Nina Krey et al.

6 dec 2017

Hardback

Preț: 1249^.93 lei 1524^.31 lei

6-8 săpt.

-18%

Autor Kaufmann et al.

16 sep 2012

Hardback

Preț: 1062^.62 lei 1380^.03 lei

6-8 săpt.

-23%

Progressive Trends in Knowledge and System-Based Science for Service Innovation

Autor Michitaka Kosaka et al.

19 sep 2013

Hardback

Preț: 1050^.46 lei 1364^.23 lei

6-8 săpt.

-23%

Customer Relationship Management and the Social and Semantic Web

Editat de Ricardo Colomo-Palacios et al.

18 aug 2011

Hardback

Preț: 1039^.20 lei 1349^.61 lei

6-8 săpt.

-23%

Successful Customer Relationship Management Programs and Technologies

Editat de Riyad Eid

24 ian 2012

Hardback

Preț: 1038^.18 lei 1348^.28 lei

6-8 săpt.

-23%

Editat de Sushil K. Sharma

13 iun 2011

Hardback

Preț: 1020^.80 lei 1325^.71 lei

6-8 săpt.

-23%

Editat de Barbara Ciaramitaro

16 sep 2010

Hardback

Preț: 1014^.88 lei 1318^.02 lei

6-8 săpt.

-23%

Customer Centric Support Services in the Digital Age

Editat de Jagdish N. Sheth et al.

3 ian 2024

Hardback

Preț: 1002^.94 lei 1223^.09 lei

6-8 săpt.

-18%

Strategic Uses of Social Media for Improved Customer Retention

Editat de Wafaa Al-Rabayah et al.

29 ian 2017

Hardback

Preț: 1001^.39 lei 1300^.50 lei

6-8 săpt.

-23%

Enlightened Marketing in Challenging Times

Editat de Felipe Pantoja et al.

18 sep 2021

Paperback

Preț: 962^.35 lei 1173^.60 lei

6-8 săpt.

-18%

Creating a Culture of Diversity and Inclusiveness in India Inc.

Editat de Kakoli Sen et al.

9 dec 2022

Paperback

Preț: 942^.01 lei 1148^.78 lei

6-8 săpt.

-18%

Editat de John M. T. Balmer et al.

24 noi 2016

Hardback

Preț: 894^.79 lei 1091^.20 lei

6-8 săpt.

-18%

Autor Aaron C.T. Smith et al.

30 ian 2017

Hardback

Preț: 890^.85 lei 1086^.40 lei

6-8 săpt.

-18%

Autor Paul R. Timm

31 iul 2013

Paperback

Preț: 833^.51 lei 980^.61 lei

3-5 săpt. | 7-13 zile

-15%

Editat de Rimantas Gatautis et al.

13 noi 2021

Paperback

Preț: 777^.83 lei 948^.57 lei

6-8 săpt.

-18%

Involving Customers in New Service Development

Editat de Bo Edvardsson et al.

30 sep 2006

Hardback

Preț: 730^.99 lei 949^.34 lei

Se retipărește

-23%

The Experience Logic as a New Perspective for Marketing Management

Editat de Tonino Pencarelli et al.

26 apr 2018

Hardback

Preț: 724^.14 lei 883^.10 lei

6-8 săpt.

-18%

Measuring the Impact of Online Media on Consumers, Businesses and Society

Autor Kejo Starosta

3 mar 2022

Paperback

Preț: 696^.68 lei 819^.62 lei

6-8 săpt.

-15%

Editat de John M. T. Balmer et al.

25 noi 2016

Hardback

Preț: 851^.51 lei 935^.73 lei

38-44 zile

-9%

Autor Manlio Del Giudice et al.

14 noi 2016

Hardback

Preț: 692^.88 lei 815^.16 lei

6-8 săpt.

-15%

Autor Manfred Bruhn et al.

7 ian 2025

Hardback

Preț: 664^.93 lei 782^.27 lei

3-5 săpt.

-15%

Editat de Victoria J. Farkas

3 mai 2011

Hardback

Preț: 646^.83 lei 884^.32 lei

3-5 săpt.

-27%

Editat de Jay Kandampully

3 mar 2014

Paperback

Preț: 642^.83 lei 756^.27 lei

6-8 săpt.

-15%

Autor B.H. Elvy

20 iun 1995

Hardback

Preț: 640^.37 lei 753^.39 lei

6-8 săpt.

-15%

Autor Penni McLean-Conner

30 sep 2005

Hardback

Preț: 637^.16 lei 808^.34 lei

Indisponibil temporar

-21%

Autor A. Perna et al.

28 mar 2014

Hardback

Preț: 643^.34 lei 756^.86 lei

6-8 săpt.

-15%

Service Engineering for Gastronomic Sciences

Editat de Takeshi Shimmura et al.

24 iun 2021

Paperback

Preț: 635^.65 lei 747^.82 lei

6-8 săpt.

-15%

Autor James T. Ziegenfuss

15 mar 2007

Hardback

Preț: 628^.29 lei 815^.96 lei

6-8 săpt.

-23%

Rediscovering the Essentiality of Marketing

Editat de Luca Petruzzellis et al.

28 iun 2016

Hardback

Preț: 857^.72 lei 942^.55 lei

3-5 săpt.

-9%

Editat de Sabine Kirchem et al.

14 noi 2024

Hardback

Preț: 591^.14 lei 695^.46 lei

3-5 săpt.

-15%

Autor Alkhatani Saad Zafer

29 iun 2015

Hardback

Preț: 579^.93 lei 682^.27 lei

6-8 săpt.

-15%

Autor Mauro Cavallone

18 mai 2017

Hardback

Preț: 725^.26 lei 884^.46 lei

6-8 săpt.

-18%

Effective Customer Relationship Management

Autor Amy Carson Sauers

30 iun 2008

Hardback

Preț: 564^.28 lei 613^.35 lei

6-8 săpt.

-8%

Autor Bernd Stauss et al.

18 feb 2019

Hardback

Preț: 527^.87 lei 635^.99 lei

3-5 săpt. | 7-13 zile

-17%

Autor Pattie Gibson

31 mai 2011

Paperback

Preț: 520^.85 lei 688^.73 lei

Indisponibil temporar

-24%

The Lifebelt – The Definitive Guide to Managing Customer Retention

Autor JA Murphy

15 ian 2001

Hardback

Preț: 515^.18 lei 559^.99 lei

6-8 săpt.

-8%

Customer Management Excellence – Successful Strategies from Service Leaders

Autor M Faulkner

24 oct 2002

Hardback

Preț: 512^.18 lei 556^.72 lei

6-8 săpt.

-8%

Managing Customer Experience and Relationships

Autor Don Peppers et al.

12 iun 2022

Hardback

Preț: 511^.26 lei 639^.07 lei

3-5 săpt. | 7-13 zile

-20%

Customer Relationship Management Using Business Intelligence

Autor Graham Sturdy

30 sep 2012

Hardback

Preț: 508^.20 lei 660^.00 lei

Indisponibil temporar

-23%

A Guide to Customer Service Skills for the Service Desk Professional

Autor Donna Knapp

6 mai 2014

Paperback

Preț: 1157^.49 lei 1446^.86 lei

3-5 săpt.

-20%

Editat de Edward Pepper

27 mar 2015

Hardback

Preț: 496^.59 lei 584^.22 lei

3-5 săpt.

-15%

Autor M. Whitehead

19 ian 2006

Paperback

Preț: 496^.46 lei

38-44 zile

Editat de Florian Kohlbacher et al.

29 sep 2014

Paperback

Preț: 466^.28 lei

6-8 săpt.

Autor Nigel F. Piercy et al.

12 mar 2009

Hardback

Preț: 452^.47 lei 554^.80 lei

31-37 zile

-18%

Competitive Advantage of Customer Centricity

Autor Sathit Parniangtong

14 iun 2017

Hardback

Preț: 468^.38 lei 578^.25 lei

38-44 zile

-19%

13 feb 2013

Paperback

Preț: 447^.44 lei 581^.09 lei

6-8 săpt.

-23%

Enhancing Customer Experience in the Service Industry

Editat de Levent Altinay et al.

14 ian 2016

Hardback

Preț: 440^.48 lei

Indisponibil temporar

Autor Keki R. Bhote

31 oct 2010

Paperback

Preț: 433^.48 lei

6-8 săpt.

Autor Brian Hunt et al.

31 mar 2021

Paperback

Preț: 432^.12 lei

6-8 săpt.

Autor Colin G. Armistead

30 noi 2010

Paperback

Preț: 431^.15 lei

6-8 săpt.

Autor Abram I. Bluestein et al.

30 iun 2008

Paperback

Preț: 430^.76 lei

6-8 săpt.

Autor MR Jesse L. Dunn

31 oct 2011

Paperback

Preț: 429^.52 lei 530^.27 lei

3-5 săpt.

-19%

Autor Brian Shaughnessy et al.

5 ian 2011

Paperback

Preț: 428^.26 lei

6-8 săpt.

Autor Gregory James Olson

Paperback

Preț: 426^.28 lei

3-5 săpt.

Benchmarking Water Utility Customer Relations Best Practices

Autor Roger Patrick et al.

31 mai 2006

Paperback

Preț: 423^.91 lei

Indisponibil temporar

Customer Service: Pearson New International Edition

Autor Elaine Harris

8 noi 2013

Paperback

Preț: 422^.71 lei 485^.87 lei

3-5 săpt. | 7-13 zile

-13%

Autor Chandru Shankar et al.

26 ian 2011

Paperback

Preț: 420^.75 lei

6-8 săpt.

Autor Piyush Sharma

5 iul 2018

Hardback

Preț: 415^.77 lei

6-8 săpt.

Autor Expert Toolkit

Paperback

Preț: 411^.93 lei

6-8 săpt.

A Solicitor's Guide to Complaints Avoidance and Handling

Autor Michael Frith

31 oct 2004

Paperback

Preț: 400^.86 lei 494^.89 lei

38-44 zile

-19%

Autor Michael E Smith

31 iul 2012

Paperback

Preț: 392^.16 lei

6-8 săpt.

Customer Engagement in Theory and Practice

Autor Katarzyna Żyminkowska

8 mar 2019

Hardback

Preț: 389^.31 lei

6-8 săpt.

Autor S. Vandermerwe

12 mar 2014

Hardback

Preț: 395^.47 lei

3-5 săpt.

Autor Colin Shaw et al.

13 sep 2002

Paperback

Preț: 385^.84 lei

6-8 săpt.

Editat de D. Cook

27 feb 2008

Hardback

Preț: 389^.31 lei

6-8 săpt.

Autor Mario Martinez et al.

21 iul 2008

Paperback

Preț: 384^.94 lei

6-8 săpt.

Autor Soren Hougaard et al.

29 noi 2014

Paperback

Preț: 384^.86 lei

6-8 săpt.

From Customer Retention to a Holistic Stakeholder Management System

Editat de Margit Huber et al.

11 feb 2008

Hardback

Preț: 389^.11 lei

6-8 săpt.

Autor V. Kumar et al.

11 ian 2019

Paperback

Preț: 473^.41 lei

3-5 săpt.

Autor Alkhatani Saad Zafer

29 iun 2015

Paperback

Preț: 382^.26 lei

6-8 săpt.

Autor Michael Kleinaltenkamp et al.

13 mar 2024

Paperback

Preț: 380^.38 lei 469^.61 lei

38-44 zile

-19%

Autor Tereza Semerádová et al.

4 apr 2020

Paperback

Preț: 379^.09 lei

6-8 săpt.

Autor Rainer Alt et al.

13 sep 2020

Paperback

Preț: 378^.71 lei

6-8 săpt.

Autor Stefan Garding et al.

iun 2015

Paperback

Preț: 378^.12 lei

6-8 săpt.

Master Data Management in Practice – Achieving True Customer MDM

Autor D Cervo

18 iul 2011

Hardback

Preț: 374^.39 lei 406^.94 lei

3-5 săpt.

-8%

Editat de Andrew Sturdy et al.

28 mar 2001

Paperback

Preț: 373^.22 lei 419^.35 lei

3-5 săpt.

-11%

Autor Raul Pupo

15 iun 2010

Hardback

Preț: 363^.98 lei 479^.05 lei

6-8 săpt.

-24%

Autor Daniel D. Prior

4 apr 2023

Paperback

Preț: 353^.65 lei 406^.50 lei

3-5 săpt. | 7-13 zile

-13%

Autor S. Umit Kucuk

10 dec 2019

Paperback

Preț: 481^.05 lei

6-8 săpt.

Designing the Customer–Centric Organization – A Guide to Strategy, Structure and Process

Autor JR Galbraith

12 mai 2005

Hardback

Preț: 347^.06 lei

6-8 săpt.

Autor Diana Derval

14 oct 2014

Paperback

Preț: 346^.97 lei

6-8 săpt.

Critical Factors for Adoption of Customer Relationship Management

Autor Omar Hasan Salah et al.

16 dec 2023

Paperback

Preț: 346^.27 lei

6-8 săpt.

Analytics Strategies for Building a Customer-First Company

Autor Brett House

24 iul 2016

Hardback

Preț: 345^.04 lei

Nepublicat încă

Walking the Design for Six SIGMA Bridge with Your Customer

Autor Cordy, Carl

Paperback

Preț: 344^.79 lei

6-8 săpt.

Autor Karen Fredricks

17 sep 2011

Paperback

Preț: 341^.90 lei

38-44 zile

Autor Michael Gentle

31 dec 2005

Paperback

Preț: 333^.09 lei

38-44 zile

Implementing CRM – From Technology to Knowledge

Autor DJ Finnegan

22 mar 2007

Hardback

Preț: 328^.06 lei 484^.87 lei

Indisponibil temporar

-32%

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Cărți relaţii cu clienţii / Customer service în limba Engleză